Cloud Voice

Carrier grade, enterprise level solutions to replace expensive, aging PBXs. Connect to the cloud and experience advanced call features for call handling, call management and productivity, proven business continuity and reliable call services, and simple online tools for self-serve set up, monitoring and reporting. Customers can keep their phone number and choose from flexible licensing plans with included calls or PAYG.
 

Call Center Software

Scalable solutions to suit a range of needs from basic front of house to full service desk requirements. Access on every device with no installation or onsite configuration, connecting users to multiple call centres and queuing up to 525 calls.

Unified Communication

Extend the power of a cloud voice solution into a complete cloud collaboration experience, with carrier grade infrastructure and advanced telephony features to improve customer xperience such as call recording (with PCI compliance), call routing, call queuing, IVR, CRM integration, custom-music on hold, call analytics and more.

 

Everything you need in one place!

Introducing the ultimate communication experience for Australian businesses


Lab Managed Services’ Unified Communications and VoIP solutions are designed to tackle the unique challenges of our vast and diverse nation.

Whether your team spans across cities or stretches across the Outback, our cutting-edge technology ensures seamless connectivity and unparalleled collaboration.

We’re committed to helping your business thrive in today’s global market, supported by local expertise and world-class customer service.

 

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Get more value out of your phone. Simplify your business communications with a single product that does what you need when needed. Build better relationships with every customer.

Don’t let distance stand in your way – embrace the future of Australian communications TODAY.

Contact Us, and let’s redefine your company’s communication capabilities together.

 

 

Varied features for tailored, cost-effective solutions.

The Office, Executive and Collaboration profiles can be mixed and matched based on your requirements.


Office

Cloud-based telephony offers office employees cost-effective, scalable communication with advanced features, promoting collaboration through internet-connected platforms.

Executive

Cloud based core telephony best for employees who work between the office and remotely (mobile solutions).

Collaboration

Cloud-based UCaaS (Unified Communications as a Service) enhances interactions and simplifies collaboration, streamlining communication across platforms.

Flexible pricing structure

We offer adaptable pricing, designed to accommodate businesses of all sizes and their unique requirements with only month to month plans sold.


Microsoft Teams

A complete PBX replacement with call centre functionality powered directly within Microsoft Teams.


VoIP for Business

Carrier-grade, enterprise-level solutions to replace expensive, aging PBXs

Call Center Software

Designed for customers that want to interact with customers through voice, chat, email and web

Microsoft Teams

A complete PBX replacement with call centre functionality powered directly within Microsoft Teams.

Hosted PBX

Our Cloud Phone System with advanced call features for call handling, call management and productivity, proven business continuity and reliable call services.

Unified Communications

Our Cloud Phone System with advanced call features for call handling, call management and productivity, proven business continuity and reliable call services.

Make calls on any device, anytime, anywhere!

Cloud voice. Video. Chat. Share. It’s that simple.


Our Recent Blog Posts

Stay up to date with information and trends of VoIP and Cloud Based Phone Systems.


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